Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number)
• Business information (company name, location)
• Payment information (processed securely through PayPal)
• Task details and project requirements
• Communication history and feedback
• Files and attachments submitted for projects

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage subscriptions
• Send you service-related communications (task updates, notifications)
• Respond to your inquiries and provide customer support
• Send operational communications (SMS, email notifications about task status)
• Comply with legal obligations

3. SMS and Communication Services

Message Frequency: You may receive SMS notifications when:

• Tasks are assigned or status changes occur
• Important updates require your attention
• Deadlines are approaching
• Account or payment notifications are sent

To opt out: Reply STOP to any SMS message to unsubscribe from promotional messages. Service-related messages may still be sent. Reply HELP for assistance.

Message and data rates may apply. Standard message and data rates may apply to messages sent to and from Nyx Virtual Solution based on your wireless carrier's rate plan. Consult your carrier for information about your pricing plan.

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our business (under strict confidentiality agreements)
• To comply with legal obligations, court orders, or government requests
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through PayPal
• Regular security assessments and updates
• Access controls and authentication measures
• Regular data backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Opt-out of promotional communications (service messages will continue)
• Export your data in a portable format

To exercise these rights, contact us at info@nyxvirtualsolution.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nyx Virtual Solution
Email: info@nyxvirtualsolution.com
Support: Available Monday-Friday, 24-hour response time